Urgent Help : New connection wrongly went as Recharge

jeganeee

Registered
Joined
10 Nov 2015
Messages
64
Reaction score
9
Hi,

While purchasing the new connection offer 6570 (HD STB + 1 year ultra) thru IVR first time the payment didint fo fine.So i called after 1 hr and they transferred to me to Recharge IVR.I have entered the Recharge amount as 6570 and made the payment.Now the balance became 6570.

Account is not active. What should be done. and TATA SKY customer care is really clueless talked with multiple ppl.They are discnnecting the calls and no answer.Very worst Expereince on Day 1

Help me what i can do ? Can i ask them to refund the amount and purchase new connection one more time ? or I can ask them to adjust 6570 as a new connection?
 

bhaskar9090

Registered
Joined
16 Nov 2013
Messages
454
Reaction score
101
ardjust the amount they are not going to pay you the amount again,you did it through credit card right,if so check with the bank and tell them that its an wrong transferred,kindly return back the amount..
 

jeganeee

Registered
Joined
10 Nov 2015
Messages
64
Reaction score
9
They are going to REFUND back the amount.Got a call from Nodal. I have to place a new request again for New conenction.

Thanks for all your help
 
Thread starter Similar threads Forum Replies Date
ashparan New Connection Urgent help d2h (formerly Videocon d2h) 17
Pallab501 Seeking Help DishTV Help Urgent DTH Support & Comparisons 3
L Plz help urgent Sun Direct HD 3
Bishnu15 Seeking Help Problem in my dth - Urgent help needed DTH Support & Comparisons 3
A Requesting for Urgent Help Airtel Digital TV 11
Pallab501 Urgent Help Needed Dish TV 2
M Need urgent help DTH Support & Comparisons 18
IndiaN Seeking Help Urgent Help in Adding Sony Ten 3 Zing Digital 1
S Seeking Help Need help Urgent? Dish TV HD 0
Shivraj DTH Updates Urgent help requires d2h (formerly Videocon d2h) 4
abhinaba Seeking Help Urgent Help required Airtel Digital TV 4
Shivraj Urgent help requires regarding Videocon D2h d2h (formerly Videocon d2h) 7
Shivraj Urgent help required Dish TV 6
X Any Tata sky dealer here need urgent help Tata Sky 4
K Urgent help needed STB & Satellite TV Equipments 0
joykar99 Need urgent help with Ts plus transfer hd Tata Sky 27
K Need urgent help! d2h (formerly Videocon d2h) 12
D. J. Das. Need urgent help Tata Sky 7
santosh urgent help ! d2h HD 5
N Urgent help needed for zing Zing Digital 10
N Urgent help needed for my settop box Zing Digital 7
I Urgent Help For Opennox X5 HD ( Problem Solved ) STB & Satellite TV Equipments 9
H Urgent help required , New customer here . Airtel Digital TV 1
G need urgent help regarding tatasky package renewal Tata Sky 7
N Very urgent help needed guys !! Social Chat 8

Similar threads

Top Bottom
AdBlock Detected

We get it, advertisements are annoying!

Sure, ad-blocking software does a great job at blocking ads, but it also blocks useful features of our website. For the best site experience please disable your AdBlocker.

I've Disabled AdBlock