It's injustice. They are not allowed to change unless you make new selectionMy plan is valid till 24th April 2019.
I wrote to them several times, I called customer care, took up on Twitter even then they came up with the same answer.
They are manipulating users to change ARP as everyone does not know TRAI guidelines on it. Disgustingyesterday I received call from cc and asked me to change my arp, then I told as per trailing I should get my pack till it got activated. Then they said ok
Yes, I am also angry that Airtel is not complying to the TRAI rules.It's injustice. They are not allowed to change unless you make new selection
There u the confirmation on Arp continuation .. what's is ur app version bro ?? If it's Latest than 4.3.11.3 then please post apk file want to downloadI'm on ARP. On clicking info button besides Monthly price, details of the plan is now coming with NCF charges bouquetAlcarte etc
Dear Zeeyaullah,
Warm greetings from Airtel!
This is with reference to your email regarding new package of your Airtel DigitalTV ID 302xxxxxxx.
Basis on your email, we would like to inform you that, as per the TRAI framework, all existing packages on Airtel DigitalTV will be applicable till 31-JAN-2019. We are in the process of revising our current packs with your favorite channels and will get back to you with more details soon.
As you didn't upgrade your plan till 31st Jan'19, it has been automatically upgraded to the next best value plan. Please go to channel number 998 on your Airtel DTH to make changes in your plan and pay only for the channels that you choose.
The power of choice is now all yours! Select your own pack with ease on channel no 998 of your DigitalTV.
Inconvenience caused is deeply regretted.
Please note that your reference No is 131xxxxxx for any further correspondence.
Assuring you of the best experience – always!
Best Regards,
Saritha
Nodal_officer
Airtel DigitalTV
Bharti Airtel Limited
This response I got from Airtel Nodal officer when I wrote them about my ARP quoting the TRAI faq no 11.
South Infinity HD Annual pack.
don't do anything they are pretend to convert u so don't do anything in ur account upcoming daysI am in a dilemma, should I wait till 6th feb @Gobinaath bro or go ahead with selection of new packs.
Any hope of ARPs gets continued?
template replyMy plan is valid till 24th April 2019.
I wrote to them several times, I called customer care, took up on Twitter even then they came up with the same answer.
chapel shotyesterday I received call from cc and asked me to change my arp, then I told as per trailing I should get my pack till it got activated. Then they said ok
It's injustice. They are not allowed to change unless you make new selection
They are manipulating users to change ARP as everyone does not know TRAI guidelines on it. Disgusting
That's business Adtv want bulk money in ur account at the same time they want we must be in NCF .. happy that we are aware of that as a clever DDF membersYes, I am also angry that Airtel is not complying to the TRAI rules.
It's 4.3.11.3 only bro. This info comes on clicking ''i" button besides monthly charges. They activated it this morning I thinkThere u the confirmation on Arp continuation .. what's is ur app version bro ?? If it's Latest than 4.3.11.3 then please post apk file want to download
Thanks