ssrinivass2012
Member
- Joined
- 22 Mar 2012
- Messages
- 28
- Reaction score
- 35
suri said:i have airtel hd dth....but i am using sd pack....
and 3days back i am changing hd pack to sd pack..
proff proof is
Hi Suri,
Try to change ur package to latest Updated channel list with normal SD channels not with the old package Nov 2011.
U wont get the lastest Updated normal SD package without an HD channels. Try it once.
And one more thing in the first screen shot as u mentioned that u have an South Super value standard 2 with 4 HD channels. Then why dont u ask them to subcribe the same package without HD channels which costs Rs.158/-. why did u choosen the old package which is made in Nov 2011.
Regarding this issue i rasied a request with the Technical team. They called me back n said that, for the customers who are using the HD settop box need to have a minimum of basic HD package.
And is not possible to have a only normal SD package with the newly updated packages.
Thanks,
Srinivas