Seeking Help Channels are freezing for a second when changing the channels

Lovethislife

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As I am new to the Tatasky I am experiencing this issue on Tatasky.
Please confirm whether it's a normal thing or issue with my HD set top box.
 
Moved to TataSky forum kindly use report button @Lovethislife bro

No such issues here working perfectly fine(y)

Also if it's there it is definitely not for a second so I think it's normal if it freezes for a fraction of second
 
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