General Discussion about Airtel Digital TV- For any Help & Issues

[Sharma_Abhi]

I have recharged successfully my adtv account through ICICI bank mobile app with Re 200 but my account is still not activated.
I have tried to reach customer care but they are not connecting my call.
Please help anyone.

 

[Optimus_Prime]

I have recharged successfully my adtv account through ICICI bank mobile app with Re 200 but my account is still not activated.
I have tried to reach customer care but they are not connecting my call.
Please help anyone.

You should Keep your box On while recharging
Send HR to 54325

 

[Sharma_Abhi]

You should Keep your box On while recharging
Send HR to 54325

My STB was ON while recharge till now .
I tried to send SMS from my uncle's Mobile but it failed to send.

 

[Optimus_Prime]

My STB was ON while recharge till now .
I tried to send SMS from my uncle's Mobile but it failed to send.

Send HR cust ID to 54325
Like HR 30×××××××001 to 54325
001 is your STB ID.

 

[Sharma_Abhi]

Send HR cust ID to 54325
Like HR 30×××××××001 to 54325
001 is your STB ID.

I have sent this and received following response :
Dear Customer, request received for HR for your Airtel DigitalTV 30*******-001. The same will be processed shortly

 

[Optimus_Prime]

I have sent this and received following response :
Dear Customer, request received for HR for your Airtel DigitalTV 30*******-001. The same will be processed shortly

Hopefully your service will resumes now

 

[Sharma_Abhi]

Hopefully your service will resumes now

Is there any specific standard time for resume of services after recharge?

 

[Optimus_Prime]

Is there any specific standard time for resume of services after recharge?

Generally it instantly .
Sometimes it take time if your box was inactive .

 

[Sharma_Abhi]

Generally it instantly .
Sometimes it take time if your box was inactive .

It is still not activated . What can I do?

 

[Sharma_Abhi]

I have recharged with rupees 200 and get 133.24 amount of balance after deduction. Will my connection be resumed or not?
Please help.