Got new airtel xstream DTH android tv box!

Most of the technicians and customer care representatives know only basic things. They don't know that tv remote can be paired to extreme box remote. Yesterday one of customer care supervisor said there is no 30 day lock in period for channels addition.How ignorent.
 
Our.mobile data pack will run these kind of boxes for watching live channels and OTT apps or broadband network compulsory??
 
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