Hi,
Can anyone shed light on this issue?
Got HD DVR and Multi TV installed last night.
Multi activated today but most of the channels are not working. For example, Channel No 99 and 802 working but 121 and 800 not working.
Rang the technician who installed the connection. He said it is the limitation of the Airtel HD DVR as there is problem with Horizontal & Vertical positions of the LNB, when multi TV is working.
He said the only resolution is to put up a new Dish and put a new cable. As mine is a new property, I dont want to drill another whole from the terrace to the ground floor.
Is this limitation of just Airtel or all DTH companies?
Spoke with customer care and nodal officer team, who just says technician will visit again and put up an extra dish.
Can anyone shed light on this issue?
Got HD DVR and Multi TV installed last night.
Multi activated today but most of the channels are not working. For example, Channel No 99 and 802 working but 121 and 800 not working.
Rang the technician who installed the connection. He said it is the limitation of the Airtel HD DVR as there is problem with Horizontal & Vertical positions of the LNB, when multi TV is working.
He said the only resolution is to put up a new Dish and put a new cable. As mine is a new property, I dont want to drill another whole from the terrace to the ground floor.
Is this limitation of just Airtel or all DTH companies?
Spoke with customer care and nodal officer team, who just says technician will visit again and put up an extra dish.