Seeking Help This set up box needs to be paired

[Sparker0i]

In my pg room, there's a TS connection. I'm not getting tv for the past 2 days because of this error:

https://imgur.com/a/g9atiTR

Source


I told my pg owner to look into it but he hasn't. So I believe I need to look. Plus a few other rooms too have the same issue

 

[IndiaN]

Try Heavy Refresh

 

[Sparker0i]

Try Heavy Refresh

How to do that?

 

[Abhishek Mallick]

Usually after installing, the technician calls someone (IDK) and registers or pairs the STB & Card.
Hence contact customer care or from where you have purchased connection or done installation.

 

[Sparker0i]

Usually after installing, the technician calls someone (IDK) and registers or pairs the STB & Card.
Hence contact customer care or from where you have purchased connection or done installation.

It was working for Last 3 months properly. Only since 2 days it's showing like this

 

[Abhinav]

IndiaN suggestion should help. Do heavy refresh. Keep your box on and call on below given numbers from RMN.

Tata Sky Heavy Refresh- 9040590405
Tata Sky Light Refresh - 8089280892

 

[Abhinav]

If RMN unavailable contact TS give them subscriber ID and describe the problem they can perform heavy refresh from their end.

 

[Virendra66]

PM me your subscriber ID i'll do heavy refresh from msales app.