dino29 said:
i have done that bro, infact not only that i am in contact with them for various software, hardware improvements, channel additions and other technical things
respected mr dino from your post it seems that you intend to help customers in big way there are certain things in videocon d2h which if you can resolve will be gr88 for customers point of view. small suggestions to improve d2h in long way.iam constanty only workking as dealer of d2h since feb 2012 and always there for any d2h customers to help them.
sugesstions needed positive response.
1. ten cricket needs to be added in new gold sports pack which iam demanding last 2 years . if they want they can remove fox espn news ,neo sports and neo prime channels in new gold sports pack. ten cricket available in dish tv and airtel tv in there base sports pack. but in d2h even customer having maximum platinum hd pack of rs 482 cannot view ten cricket as well as planet m active music 20 radio channels. earlier active music was available from new gold sports pack. ten cricket has tv rights for major cricketing nations so important to hav ten cricket instead of not important neo channels and fox news sport channels.
2.pogo and hungama needs to be in super gold pack replace 2 cartoon channels in super gold pack to new diamond pack . cartoon network , pogo and hungama most important kids channels. it be gr88 if they bring back animax too in super gold pack.
3. they can add movies now and times now english news channel in there super gold pack.
4. like dish tv they can also tie up with dd direct plus and show free to air channels like dish tv when customer dont have any balance in there a/c.
5. deactivation charges of rs 15 are not necessary.
6. any add ons made are only visible to main tv and not available to multi tv . this is not the case in tata sky when there is any add ons in tata sky its also gets added in other multiple tv and not charged on multi tv .in d2h addons made on 1 tv would be charged as well as same add on would be charged for multi tv .
7 . multi hd is 225 per month in d2h and in tata sky it is only rs 200.
8. service charges charged by engineer after warranty period should be exempted for customers recharging long term recharge of 12 months and above. any part replacement charges can be collected but no service charges.
9.CUSTOMER CANNOT OPT FOR SOUTH PACK
WELL IN OTHER DTH YOU CAN OPT FOR SOUTH PACKS LIKE IN AIRTEL YOU CAN OPT FOR SOUTH PACK IF YOU STAY IN MUMBAI
warm regards
rajesh.m.chothani
[email protected]