Seeking Help Channels missing in Airtel Internet TV after service update

[Sathish936]

My internet TV box shows only 136 channels. Other channels not available after todays service update.. Any prob in my box? CC says some software is expected n 1 or 2 hours from all Internet box..
Anyone facing issue..

 

[hindifun]

My internet TV box shows only 136 channels. Other channels not available after todays service update.. Any prob in my box? CC says some software is expected n 1 or 2 hours from all Internet box..
Anyone facing issue..

Yes same with me. Many channels missing.

 

[GauravKumar]

Yes same with me. Many channels missing.

yes me too not getting signal after service list update msg

 

[hindifun]

This morning when I switched on the box, a service list updated. After that on signal message was there.
After multiple times of restart signal was back but many channels missing from the platform.

 

[Gopi27]

They are updating EPG prices that why the issue occurred.

 

[dhanajim5]

Pls do factory reset..

 

[GauravKumar]

Pls do factory reset..

have you done and problem got solved ?

 

[karan_hdl]

I did a troubleshoot with Airtel CC Guidance
It worked

Step 1 : Go to Home then Settings then Apps and clear Airtel TV app data

Step 2 : Power off the STB direcly by switching main source off.

Next Switch ON all the channels will be back.

 

[dhanajim5]

YES

 

[hindifun]

Pls do factory reset..

Did a factory reset and all channels are back.