MRizz
Contributor
- Joined
- 18 Mar 2015
- Messages
- 779
- Reaction score
- 1,348
Yesterday I had requested Tata Play connection for relocation and in a few hours Tata Play guy came home for relocation. Actually the connection had to be shifted in the same building Roof same hardly 50 m away only flat number change.
Actually, I did not use Tata Play for the last 2 months. Due to room shifting, I thought that whenever Tata Play guy comes, I will uninstall the dish myself. Only 4 screws have to be removed. I didn't want to pay 200 to uninstall. I deliberately asked Guy how much money it takes to uninstall, then he said 200 from the company's side but you give me 100, I said you put wire, I will remove the dish. He came while I was removing the screws of the dish. he told me “I have seen many customers who happily give money to the company as much as they say.” I didn't say anything to him.
He was using the old screws, I told him to put a new one, then he put a new one. All the wires were correct, the connector was also correct, he put only one RG59 new. I told him to put tape in the joint between two wires, then he refused and said that he would not apply tape on it.
He put a zip tie only in the dish. I asked to put a tie in the grill a little far away from where the wire had gone down, but he refused again. Now I want to ask all the members that Is it necessary to tape the jointer or not?
Last time TP guy had said that you should tape it, he did not have it at the moment.
Even inside the room, I asked to put a cable clip, then he put it.
Today after 2 days, 300₹ relocations and 50₹ RG59 have been cut from my Tata Play balance. Only one RG59 used.
This has happened last time with me, Tata Play guy lied and took more money from me for the connector.
I called that guy but he didn't pick up the phone. I did not call customer care because it was evening, now I will call tomorrow.
Actually, I did not use Tata Play for the last 2 months. Due to room shifting, I thought that whenever Tata Play guy comes, I will uninstall the dish myself. Only 4 screws have to be removed. I didn't want to pay 200 to uninstall. I deliberately asked Guy how much money it takes to uninstall, then he said 200 from the company's side but you give me 100, I said you put wire, I will remove the dish. He came while I was removing the screws of the dish. he told me “I have seen many customers who happily give money to the company as much as they say.” I didn't say anything to him.
He was using the old screws, I told him to put a new one, then he put a new one. All the wires were correct, the connector was also correct, he put only one RG59 new. I told him to put tape in the joint between two wires, then he refused and said that he would not apply tape on it.
He put a zip tie only in the dish. I asked to put a tie in the grill a little far away from where the wire had gone down, but he refused again. Now I want to ask all the members that Is it necessary to tape the jointer or not?
Last time TP guy had said that you should tape it, he did not have it at the moment.
Even inside the room, I asked to put a cable clip, then he put it.
Today after 2 days, 300₹ relocations and 50₹ RG59 have been cut from my Tata Play balance. Only one RG59 used.
This has happened last time with me, Tata Play guy lied and took more money from me for the connector.
I called that guy but he didn't pick up the phone. I did not call customer care because it was evening, now I will call tomorrow.
