Some observations noted while using airtel self care and app, first time for a adtv.
I couldn't figure out how do I add or change HD top up packs from self care portal. My airtel app has all these top ups but I can not find option to change base pack on app. From selfcare, I can change base pack but all top ups are not there. On app, top ups need to be recategorized and presented in a better way. I think there are lot of duplicate and redundant top ups.
Airtel digital tv needs huge improvements in this regard. Tata sky especially with new mytatasky website is flawless compared to airtel.