I'd contacted with Nodal officer help desk.
Some Dumb guy Pick up the call and When I request him to transfer my call to Nodal Officer, he hust denied that and said that I've to talk with him, He can't transfer any call.
now the point is when i asked him why the price has been hiked without any channel addition in base pack , he answered me for providing better services , department took the decision to hike. I told him no other providers Till now hiked their price so are you want to say they did not provide good services.
then the guy change the topic by saying there ia hike in taxes thats why there is price hike. I just asked him could u please name which tax raised recently? Last time due to Swaach Bharat Cess, There is already price hike.. but now why??
The guy repeating all the time tax excuses and then said I'll note down your feedback and Will try to pass to our concerned department.
in short, they have no clear Idea why the price has been hiked?