Seeking Help "late fee charges" - Airtel DTH is charging Rs.15/-

[react]

Today my dth balance got over and I recharged my account for Rs.250/-, but Airtel is showing only Rs.229/- in the balance and when i enquired the customer support, they are saying it is charged as late fee.

If i'm recharging on the same day and if they have already deducted today's amount, that is the point of deducting extra Rs.15/- ?

Has any one face this issue?

 

[Nishanthanvi]

For me also
A week ago I recharged ₹ 350
But it showing ₹ 333

 

[Arpan Ghosh]

I think you are a new user of adtv
adtv deducts rs 15/20 for late fee

 

[react]

I think you are a new user of adtv
adtv deducts rs 15/20 for late fee

People usally do recharges when it expires, whether it is DTH or mobile recharge.. Even though the recharge is done on the same say, and that day's amount is already deducted, there is no point in charging Rs.15/- . They must have alteast more than 24hrs threshold after inactive.

Tatasky does not do these charges for recharging on same day.. It is a kind of loot

 

[Sumanth]

Simplest and effective solution is to recharge one day earlier than expiry. Solves the problem and we'll have peace of mind that we are not losing money.

 

[The Lonelier Island]

Bad business practices to charge late fee. This is why I always recommend Tata Sky.

 

[Ashok Varma]

Simplest and effective solution is to recharge one day earlier than expiry. Solves the problem and we'll have peace of mind that we are not losing money.

Is Airtel DTH a Pre-paid or Post-paid?

 

[The Lonelier Island]

Is Airtel DTH a Pre-paid or Post-paid?

All DTH are prepaid.

 

[react]

Even call center person was hating this cheap tricks and told it's not in her hand and it's management decision..

 

[Choco7905]

When you've to continue the services then what's the need to wait for account suspension? Simply recharge before 1-2 days of your validity. If you weren't able to recharge due to some issues then mail cc, they'll give you refund.