satishsanjeev
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- 6 Jul 2020
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Guys I have the same issues after upgrading the setup box to xstream couple days ago, The responses in this form are helpful.
Airtel executives/technician is clueless about this problem.
I wrote to [email protected] quoting this forum link providing them a picture of TV model and setupbox picture showing its mac id(bottom), They initially suggested to reset/erase the setup box which I mentioned as already done by the technician.(which didn't help)
After another follow-up, they just responded saying they created another ticket with backend team.
Waiting for the new firmware update to be pushed. will update here after that.
Airtel executives/technician is clueless about this problem.
I wrote to [email protected] quoting this forum link providing them a picture of TV model and setupbox picture showing its mac id(bottom), They initially suggested to reset/erase the setup box which I mentioned as already done by the technician.(which didn't help)
After another follow-up, they just responded saying they created another ticket with backend team.
Waiting for the new firmware update to be pushed. will update here after that.
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