Chandra Shekar S
- 3 Dec 2020
- Reaction score
When did you got the DTH connection? In refund condition it says that Xstream box should be used for more than a year.. purchased TCL android TV last month.. before that we had LG crt tv.It was a long fight for a month to get it downgraded. Downgrade option is not there by default. I used to call several times, sent mail to nodal team and got it escalated. You can try but im not sure in your case because its almost 1 year. I got refund of 2050 and hd swap box was free.
In Airtel app it shows 1 year warranty is expired and services will be charged 150 for technician visit.
I checked your previous messages in other thread. I need your help, please reply.. We both are from Bangalore, so I think same Nodal manager.. hopefully..