RE: GSAT-10
This is another latest replay from them.
From:
[email protected]
To: Sbhopale
Date: 10:13 am
Subj: Service request reference number 1-19081046039.
Dear Mr S. Bhopale.
Thank you for contacting us.
This is with reference to your web query dated 24/Feb/2013, requesting to add morechannels.
We would like to inform you i.e., there is a capacity limitation to the number of channels that we can carry onour platform, which is the casewith any DTH operator. We ensure that we carry the bestof channels, based on our customers viewing preferenceat a national level. Needless to say, we balance our content based on the suggestions and feedbacks received from customers like you, from time to time. Your feedback has been acknowledged.
The channels are currently not available with our services, however at this point in time we will not be able to assure you whether these channels will be added to Tata Sky s platform or not. However, we assure you that the feedback has already been sent and as and when a particular channel is added, you will be informed about it through an alert on your TV screen.
Asper the updated records on21 Feb 2013 your available balance in your TataSky account is negative of (Rs.5.37)/-,and your is in deactivate status.
For any further assistance, please feel free to write to us at
[email protected] . You alsohave the option of calling the Tata Sky helpline at the belownumbers,
From MTNL/BSNL : 1860 4256633
From West : 020 66006633
From East/South : 040 66006633
From North : 0172 6600663
Thank you for your valuable association with us. Assuring you of our best services at alltimes.
Warm regards,
Shaista Anjum
Tata Sky Customer Care
-----Original Message-----
From: *
Sent: 24/02/2013 10:51:54 PM
To:
[email protected]
Subject: Id 1064
What work are you doing to channels addition? Want information on new
channels addition.
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