Poor customer care

[Hassan Syed]

Today, I called twice to Reliance Digital customer care number. 1st time I have to wait for 12 minutes and then they cut my call without any answer and in 2nd time they cut they call after 11 minutes without attending the call Reliance Digital is going down day by day in DTH. It seems they are no interested to run DTH business anymore.

 

[Vicky]

bro u wait for only 12 min & i have wait for above 30min many times but cc not reply,they simply cut the calls:'( & better to contact via rdtv fb page/send email this 2 option only good

 

[Rahulan Raj]

bro u wait for only 12 min & i have wait for above 30min many times but cc not reply,they simply cut the calls:'( & better to contact via rdtv fb page/send email this 2 option only good

It's always better go for written method than verbal tup

 

[Hassan Syed]

It's always better go for written method than verbal tup

My channels were not working that's why I have to call them for refresh

 

[supermachi]

useless customer care

I think they outsourced to bsnl

 

[Hassan Syed]

Anyone knows how we can refresh Reliance Digital from our registered mobile number?

 

[Vicky]

Anyone knows how we can refresh Reliance Digital from our registered mobile number?

bro ur want to change the mobile no in rdtv profile:huh

Dial 18002009001 --> Select language --> Enter ur smart card no ---> Press 6 for change mobile no & enter ur mobile no then press 1 for confirm:k:tup

 

[Bishnu15]

He is asking for refresh of channels vicky bro not mobile number changed.

 

[Vicky]

bro u got error 200 means dial 18002009001--> enter ur smart no & press 2 for register complaint,--> dial 1 for channel not working error & again press 1 refresh done :k:tup

Jay vithlani bro already posted in below mentioned thread

Refresh can be done through IVR also

 

[Vicky]

Hassan syed bro once ur problem resolved please inform this thread:k