Seeking Help Tata Sky HD+ PVR Signal Issue.

[Drake]

Hi Everyone,

Hope everyone is doing well.

Guys, am facing an Issue with my setup and I need your guidance.

Since last Saturday, my HD+ PVR suddenly stopped receiving signal. I did a Google search and found a thread link in which DreamDTH member "Bapun" posted about free upgrade from SuperLNB to SatCR Lnb.

Now, my setup still has SuperLNB and I was never contacted by TataPlay or Dealer till date. I assumed that might be the problem so I wrote a detailed email to nodalofficer@tataplay but I still haven't received any denial or acceptance regarding this upgrade which is happening since last year.

I keep getting calls from customer care executive who even have no idea what an LNB is. So, according to you what should I do now?

 

[Digital Mastermind]

Those who have a HD+ PVR stb meanings transfer HD stb with 3 tuners were contacted by the company last year. Myself and many others from this forum were given LNB upgrade to SAT CR LNB due to the satellite migration.

While there were many for who the replacement was still not done. Some MDU set up are also part of this.

Since you have an individual connection not connected to MDU common dish, I suggest you wait for the nodal officers reply. They are normally quick in getting back, if not pls call the nodal officer through the phone number depending on which state you live in. Because chatting/speaking to customer care will not be uselful at this point of time.

Last Saturday the satellite migration process was completed to the new satellite as a result you are getting no signal on some channels

 

[Drake]

Those who have a HD+ PVR stb meanings transfer HD stb with 3 tuners were contacted by the company last year. Myself and many others from this forum were given LNB upgrade to SAT CR LNB due to the satellite migration.

While there were many for who the replacement was still not done. Some MDU set up are also part of this.

Since you have an individual connection not connected to MDU common dish, I suggest you wait for the nodal officers reply. They are normally quick in getting back, if not pls call the nodal officer through the phone number depending on which state you live in. Because chatting/speaking to customer care will not be uselful at this point of time.

Last Saturday the satellite migration process was completed to the new satellite as a result you are getting no signal on some channels

Hi, thankyou for your reply.
I am from Assam and Tataplay mentioned Customer Care number next to the name of nodal officer in the list. No direct number available.

 

[Digital Mastermind]

Hi, thankyou for your reply.
I am from Assam and Tataplay mentioned Customer Care number next to the name of nodal officer in the list. No direct number available.

For Assam its 033-60001771

 

[Vadirocks]

Those who have a HD+ PVR stb meanings transfer HD stb with 3 tuners were contacted by the company last year. Myself and many others from this forum were given LNB upgrade to SAT CR LNB due to the satellite migration.

While there were many for who the replacement was still not done. Some MDU set up are also part of this.

Since you have an individual connection not connected to MDU common dish, I suggest you wait for the nodal officers reply. They are normally quick in getting back, if not pls call the nodal officer through the phone number depending on which state you live in. Because chatting/speaking to customer care will not be uselful at this point of time.

Last Saturday the satellite migration process was completed to the new satellite as a result you are getting no signal on some channels

Share Me Your Customer ID Bro!

I'll Raise Request

 

[Digital Mastermind]

Share Me Your Customer ID Bro!

I'll Raise Request

Bro please quote @Drake post.

 

[Drake]

Thankyou Anish for sharing number!

 

[Drake]

Share Me Your Customer ID Bro!

I'll Raise Request

Plz check Inbox

 

[Vadirocks]

Plz check Inbox

Raised Wait For Call Tomorrow Morning,,,

 

[Vadirocks]

Raised Wait For Call Tomorrow Morning,,,

@Drake Any Further Improvements?