Coronavirus: Tata Sky chat services affected due to preventive measures for COVID-19

Tata Sky encouraged its customers to use the Tata Sky App/Website or Tata Sky Whatsapp features for all their queries.

Posted in:

Estimated reading time: 0 minutes, 49 seconds

Direct to Home (DTH) operator Tata Sky’s chat services have been temporarily affected due to preventive measures to tackle the novel coronavirus.

Tata Sky chat services remain temporarily unavailable for its customers. On Tuesday, Tata Sky chat services were completely unavailable showing a downtime notice. The notice read as, “Thank you for reaching Tata Sky. Owing to the preventive measures to tackle COVID-19, our chat services are temporarily unavailable.”

Yesterday, the chat service was up but there were no associates to serve the customers. Tata Sky encouraged its customers to use the Tata Sky App/Website or Tata Sky Whatsapp features for all their queries. Tata Sky customers can easily drop/add packs in manage packs section on Tata Sky Mobile App.

With restrictions due to COVID-19, essential services including DTH, TV, and Telecom are running with minimal staff. Telecom operators have also encouraged customers to use their website and app to address their queries since call centers are working on a smaller roster.

DreamDTH is the source for breaking news and exclusive updates in DTH and Television industry! For the latest news and updates, follow us on Twitter, Google News, Telegram and Facebook. For the latest videos updates, subscribe to our YouTube channel.

Avatar of Basil Kannagi Arasu
Basil Kannagi Arasu

Editor-in-chief

Basil currently works as the Editor-in-chief at DreamDTH. He likes to write and cover the latest happenings in the Media and Entertainment Industry in India. You can always find him browsing his phone.

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments

Visit our forums

Join the discussions with thousands of active members who share the same interests as you and learn something new...