BtheSTAR
Member
- Joined
- 31 Aug 2022
- Messages
- 161
- Reaction score
- 79
Lock in period is a policy to earn subscriber's money. Main focus is to increase ARPU by adding channels by subscriber's mistake. Subscribing a channel via remote is not a tech innovation, it is used for increasing ARPU. Performing exceedingly wellAlready told that Airtel provides 4 profiles for saving favourite chs and in total 80 chs can be saved...dedicated LCN might be allocated post LCN Realignment ..... It has nothing to do with tech related limitation
Lock In period is again a policy decision and nothing to do with technology....it has been done to improve ARPU and as such almost 90 to 95% people subscribe to DPO Bouquets hence adverse impact of the same on customers is not that much...having said that i support this policy being discontinued.... Main focus is to increase ARPU which helps operator improve service quality + offerings which is why Airtel is performimg exceedingly well in DTH / Broadband / Mobile businesses as their policies r designed to best address challenges which r there in respective business segment
Subscribe chs via remote on XStream Box is again a tech innovation adopted but yes they need to bring lock or authentication feature so as to not let channels be added accidentally
On Airtel App and XStream Play android app various improvements have been made in last 4 years...more will be done soon
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