No help from Tata sky helpline , what to do????

[drdarpan]

since 8 am, 01/07/2013, time at which i called the tatasky call centre, there is no response , what so ever, from Tata Sky team.
i have called in call centre for at least 10 times and have talked to so many associates, few supervisers and a team lead.
ops manager was unavailable to take the call. All the above people gave assurances but till now ( 6 pm of 04/07/13), there is no actual work done.
I have constantly reminded everybody of the reputation that tata group have and the level of service which is expected.
service team seems to be the main culprit as they are constantly keeping the problem on hold.
this is a very serious act of negligence as the team's so called best possible efforts could not resume our services with in four days of time.
the excuse that adapter is not available ( reason given to me by call centre) seems to be a foolish one because thousands of new boxes are availble all across the city.
a mail has been sent to nodal officer, to no avail.

 

[me_saket]

what is problem

which adaptor?

 

[harshbardhan]

Are you talking about adapter used to give proper power supply to HD stb? Is the stb lying dead? Please explain.

 

[ankit360]

@ OP


tera problem kya hai wo bata . :wall

 

[Root]

Neither TS, nor members here would be able to you help you if you are unable to convey your message clearly!

 

[Vikram]

Give Full info on Your Issue.....

 

[anand.aditya]

since 8 am, 01/07/2013, time at which i called the tatasky call centre, there is no response , what so ever, from Tata Sky team.
i have called in call centre for at least 10 times and have talked to so many associates, few supervisers and a team lead.
ops manager was unavailable to take the call. All the above people gave assurances but till now ( 6 pm of 04/07/13), there is no actual work done.
I have constantly reminded everybody of the reputation that tata group have and the level of service which is expected.
service team seems to be the main culprit as they are constantly keeping the problem on hold.
this is a very serious act of negligence as the team's so called best possible efforts could not resume our services with in four days of time.
the excuse that adapter is not available ( reason given to me by call centre) seems to be a foolish one because thousands of new boxes are availble all across the city.
a mail has been sent to nodal officer, to no avail.

Boss.. to my knowledge you are the first to complaint about tatasky service. iam using tatasky for the past 6-7 yrs. Really their service is excellent. Check with the service of other dth. Horrible !!!! as i have experience with others also. comparing others, tatasky the best.

 

[harshbardhan]

Surprisingly no response from dear drdarpan the thread starter!!!

 

[Abhiii_9X]

First to Clear whats ur problem @drdarpan