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Beware of Airtel Engineers

Discussion in 'Airtel Digital TV' started by kramkumar, Mar 22, 2011.

  1. kramkumar

    kramkumar Dream Pro

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    I requested for dish re-alignment few days back, and Airtel sent Engineers to my place. Immediately on arrival one Engineer open his box and took a used LNB and went to terrace to see the dish. He changed the original LNB with a used one. I could not understand, why the LNB has to be changed. My connection is less than a year old.

    He finished the re-alignment to SES-7, and I activated new channels. But the signal quality is reduced considerably. Before the re-alignment the signal strength was 254, but now it is only 196 -198.

    I lodged a complaint to ADTV about the LNB replacemnet. Since, there was no reply for three / four days, I forwarded the complaint to Nodal Officer. Today ADTV CC called me and said my original LNB will be replaced.

    I heard from other users also the same thing happened. So, I request all ADTV users Please insist the Engineers not to change the LNB during Dish re-alignment.
     
  2. Vikram

    Vikram Staff Member Administrator

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    A Lock/Unlock Icone Display between Signal Quality And Signal strength, if it in lock position ? ok no need to change any lnb,if lock /unlock display please Check Your Lnb Postion it is :
    [​IMG]

    and ses7

    [​IMG]
     
  3. Bapun Raz

    Bapun Raz Staff Member Administrator

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    very gudinfo Viki and kramkumar...................:bowdownsmiley:
    so airtel is also a cheeter:aggressive: