Pathetic Customer Service from Tata Sky

[dino29]

It's not my TV for sure. You can see other users are facing it as well. Also second image is of my phone having same green line.
Green line on Sony Ten 1 HD?

Try changing aspect ratio on ur tv. I m not saying that ur tv has issue, just that by choosing 16:9 AR option u will b able to hide the green line

 

[Prithi Deb]

There's also an unusual black bar at the bottom of Zee Bangla HD. Tried complaining about it, but no use.

 

[iDJ]

Try changing aspect ratio on ur tv. I m not saying that ur tv has issue, just that by choosing 16:9 AR option u will b able to hide the green line

It goes away if I zoomed in. But live sports doesn't look good stretched out.

 

[dino29]

It goes away if I zoomed in. But live sports doesn't look good stretched out.

Choose 16:9 AR. Nothing gets stretched, just that picture fits perfectly from all sides. Screen Fit creates issues as many broadcasters do not have picture covering full dimensions

 

[rahul999]

There is a green line now on Star Sports 1 HD. Anyone pls confirm

Yes. Yesterday there is green line on Star Sports 1 HD while watching the match.
Tata Sky is premium service for regular/common issues.
but when comes to typical issues and technical issues they are the worst worst worst......
We get tired of complaining them again & again and atlast we quit complaining.thats the strategy of tata sky for closing typical complaints.

 

[Subha_007]

There's also an unusual black bar at the bottom of Zee Bangla HD. Tried complaining about it, but no use.

I had this issue for years. Was quite living with it. Recently upgraded to Honeywell 2.1 ultimate hdmi cable. The issue is resolved now. Most probably issue is with the cable bandwidth.

It is definitely not an issue from broadcaster or TS.

 

[Sagar Mude]

Yes I Am Using Tata Sky Since 10 years
Not Happen With

 

[Prithi Deb]

I had this issue for years. Was quite living with it. Recently upgraded to Honeywell 2.1 ultimate hdmi cable. The issue is resolved now. Most probably issue is with the cable bandwidth.

It is definitely not an issue from broadcaster or TS.

It was a issue from the broadcaster side. They have fixed it. The black-bar is gone now.

 

[Subha_007]

It was a issue from the broadcaster side. They have fixed it. The black-bar is gone now.

Great then